Legal

Privacy Policy

How we collect, use and protect your personal information when you use our website and cleaning services.

1. Who we are

100percent Cleaning Co. is a professional cleaning company based in Fulham, London. We provide domestic and commercial cleaning services across West and South West London. This privacy policy explains how we handle your personal data when you visit our website, request a quote, or use our cleaning services.

2. What information we collect

We only collect the information we need to provide you with a quote, arrange a clean, or respond to your enquiry. This may include your name, phone number, email address, postcode, property details, and any specific instructions you share with us.

3. How we use your information

We use your information to contact you about your enquiry, provide accurate quotes, schedule cleaning appointments, manage our service delivery, and follow up on customer satisfaction. We do not sell or rent your personal data to third parties.

4. How we keep your data safe

We store personal data securely and limit access to those who need it to deliver our services. We use trusted communication tools and take reasonable technical and organisational measures to protect your information from unauthorised access or disclosure.

5. Sharing your information

We may share your contact and address details with the assigned cleaner or cleaning team so they can attend your property at the agreed time. We do not share your data with marketing companies, advertisers or unrelated third parties.

6. Cookies and analytics

Our website may use basic analytics and advertising tools, including the Meta Pixel, to understand how visitors use the site and improve our marketing. These tools may collect anonymised browsing data through cookies. You can manage or disable cookies in your browser settings.

7. Your rights

You have the right to ask what data we hold about you, request corrections, ask us to delete your information, or object to certain uses. To exercise these rights, contact us using the details below.

8. How long we keep your data

We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, we securely delete or anonymise it.

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch.

Last updated: 24 October 2026

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